Thank you for contacting Hitachi Global Storage Technologies.
In order to better troubleshoot your issue, Please do the following;
1. Kindly check the cable or try other similar cable (Both LAN and USB).
2. Check the power adapter and power indicator.
If you have any further questions, please feel free to contact us at 888-426-5214 or by email at support_usa@hitachigst.com.
Regards,
Marcel A.
I picked up a Hitachi SimpleNet a while back to run my NAS, I use it to backup my various computers data to it and to share info between them. I have a 1TB drive hanging off of it which is also mirrored to my main systems 1TB data drive (which is backed up off site via mozy.) Yes, I backup my backup, and then back that up off site. It has been working perfectly until I went to upgrade my firmware on it, I noticed the other day that a new firmware version 2.3.22b1 was available. So as any good geek does I applied it. Now it does not see my 1TB usb drive, I am still able to see other devices I attach to it just not my big disk. I tried resetting the NAS to factory defaults an nothing worked so far. I just contacted their support so I guess we will see how it goes.
Wish me luck.